777dk Privacy Policy
Your privacy is fundamental to how 777dk operates. This policy explains exactly what data we collect, why we collect it, how it is protected, and what rights you hold as a player on our platform.
1. Introduction
777dk ("we", "us", "our") is committed to protecting the privacy and personal data of all players who access the 777dk platform at 777dk.club. This Privacy Policy describes how we collect, use, store, share, and protect your personal information when you register an account, place bets, make deposits or withdrawals, or otherwise interact with the Platform.
By using the Platform, you acknowledge that you have read, understood, and agreed to the practices described in this Privacy Policy. This Policy forms part of our Terms & Conditions and should be read together with them. If you do not agree with any part of this Policy, please stop using the Platform and contact [email protected] to close your account.
256-bit SSL
All sessions and transactions are encrypted end-to-end.
No Data Sales
We never sell your personal data to third-party marketers.
Transparency
We clearly explain every category of data we collect and why.
Your Control
Access, correct, or delete your data by contacting our support team.
2. Data We Collect
777dk collects personal data through three main channels: information you provide directly during registration and gameplay, data generated automatically through your use of the Platform, and information we receive from third-party service providers such as payment processors and KYC verification partners. The table below summarises the principal data categories:
| Data Category | Examples | Purpose |
|---|---|---|
| Identity Data | Full name, date of birth, NID number, selfie photo | KYC verification, age check, account security |
| Contact Data | Mobile number, email address (if provided) | Account registration, OTP delivery, support communications |
| Financial Data | bKash/Nagad/Rocket account number, transaction IDs, deposit and withdrawal history | Payment processing, fraud detection, AML compliance |
| Technical Data | IP address, device type, browser, OS, session timestamps | Security monitoring, fraud prevention, platform optimisation |
| Gameplay Data | Bet history, game results, bonus usage, session duration | Account management, responsible gaming monitoring, dispute resolution |
We collect only the minimum data necessary to provide a safe, compliant, and enjoyable gambling experience. We do not collect sensitive personal data such as biometric data beyond the selfie used for NID matching during KYC, nor do we collect data about race, religion, political affiliation, or health status.
3. How We Use Your Data
777dk uses the personal data we hold about you only for the purposes described below. We do not use your data for any purpose that is incompatible with the original reason it was collected without your explicit prior consent:
- Account registration and management: creating and maintaining your player account, verifying your identity, and enabling you to log in securely.
- Payment processing: processing your deposits via bKash, Nagad, Rocket, or Upay and handling withdrawal requests to your verified mobile wallet.
- Regulatory compliance: fulfilling our KYC, AML, and responsible gaming obligations, including age verification and monitoring for problem gambling indicators.
- Customer support: responding to your queries, complaints, and account requests; and maintaining a record of all communications for quality assurance.
- Fraud and security: detecting and preventing fraudulent activity, money laundering, bonus abuse, and unauthorised access to player accounts.
- Platform improvement: analysing aggregated, anonymised usage data to improve game selection, page performance, and the overall player experience on the 777dk platform.
Where we rely on your consent to send marketing communications (such as promotional SMS about BPL season bonuses), you have the right to withdraw that consent at any time by contacting [email protected] or following the opt-out instruction in any message we send.
We process your personal data on the following legal bases: (a) contractual necessity — to perform our obligations under the player agreement, including account management and payment processing; (b) legal obligation — to comply with AML, KYC, and responsible gaming regulations; (c) legitimate interests — to prevent fraud and secure the Platform; and (d) consent — for optional marketing communications, where you have explicitly opted in.
4. Sharing Your Personal Data
777dk does not sell, rent, or trade your personal data to any third party for marketing or commercial purposes. We share your data only in the following limited circumstances, and only to the extent strictly necessary for each stated purpose:
- Payment processors: bKash, Nagad, Rocket, and Upay receive transaction-level data (amount, account number, timestamp) necessary to process your deposits and withdrawals. These providers operate under their own privacy policies and are regulated in Bangladesh.
- Game providers: Pragmatic Play, Evolution Gaming, Spribe, and other licensed studio partners receive anonymised session data needed to deliver game content and resolve technical disputes. They do not receive your financial or identity data.
- KYC and identity verification partners: our KYC provider receives your identity documents (NID copy, selfie) for the sole purpose of verifying your age and identity. Verification records are retained in accordance with our data retention policy.
- Fraud prevention and AML partners: aggregated or flagged account data may be shared with specialist fraud-detection and anti-money-laundering service providers under strict data processing agreements.
- Law enforcement and regulators: where required by applicable law or in response to a lawful formal request from a Bangladesh government authority, court, or regulatory body, we will disclose the minimum personal data necessary to comply.
All third-party data processors are bound by written data processing agreements that require them to process your data only on our documented instructions, to maintain appropriate security measures, and to delete or return data once their services are complete.
5. Cookies and Tracking Technologies
777dk uses cookies and similar tracking technologies on the Platform to ensure the site functions correctly, to keep your session active, and to gather anonymised analytics data that helps us improve our service. We use the following categories of cookies:
- Strictly necessary cookies: essential to operate core Platform functions such as login session management, shopping cart, and security token validation. These cannot be disabled without breaking the Platform.
- Functional cookies: remember your preferences such as language setting and display preferences to personalise your experience across sessions.
- Analytics cookies: collect anonymised, aggregated data about how players navigate the Platform — which pages are visited most, where users drop off, and how long sessions last. This data is used solely to improve the Platform and is never linked to individual player identities.
- Security cookies: used to detect and prevent fraudulent activity, including bot detection, duplicate-account fingerprinting, and session-hijacking prevention.
Most mobile browsers allow you to control cookies through their settings. Disabling strictly necessary cookies may prevent you from accessing certain features of the Platform, including logging in and placing bets. Functional and analytics cookies can be disabled without affecting core gameplay.
6. Data Retention
777dk retains your personal data for as long as your account is active and for a defined period after account closure, in order to meet our legal and regulatory obligations. Specific retention periods are as follows: active account data is retained for the lifetime of the account plus five (5) years after closure; KYC documents (NID copies, selfie photos) are retained for five (5) years from the date of verification or account closure, whichever is later; financial transaction records are retained for seven (7) years to satisfy AML record-keeping requirements; support communications are retained for three (3) years.
Once the applicable retention period expires, personal data is securely deleted or anonymised so that it can no longer be linked to you as an individual. Anonymised aggregate data may be retained indefinitely for internal analytics purposes and does not constitute personal data.
If you wish to request early deletion of your personal data, please contact [email protected]. Please note that we may be required by law to retain certain categories of data (in particular financial transaction records and KYC documents) for their full mandatory retention period regardless of your deletion request. In such cases we will delete all non-mandatory data immediately and inform you of the categories we are legally required to retain and for how long.
7. Your Data Rights
As a player on the 777dk Platform, you have the following rights with respect to your personal data. To exercise any of these rights, submit a written request to [email protected] from the email address or mobile number registered on your account. We will respond within 14 business days:
- Right of access: request a copy of the personal data we hold about you, including a summary of how it is being used.
- Right of rectification: request correction of any inaccurate or incomplete personal data we hold about you.
- Right to erasure: request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations.
- Right to restrict processing: request that we limit how we use your data while a complaint or accuracy dispute is being investigated.
- Right to data portability: request a machine-readable copy of personal data you have provided to us, so you can transfer it to another service provider where technically feasible.
- Right to object: object to processing carried out on the basis of legitimate interests, including direct marketing. We will stop processing unless we can demonstrate compelling legitimate grounds that override your interests.
We will not charge a fee for exercising any data rights request. Where a request is manifestly unfounded or excessive, we reserve the right to charge a reasonable administrative fee or decline the request, with written reasons provided. All rights requests are handled in strict confidence by our data protection team.
8. Data Security Measures
777dk implements a layered security framework to protect your personal data against unauthorised access, accidental loss, destruction, or alteration. Our security measures include 256-bit SSL/TLS encryption on all data transmitted between your device and the Platform, one-way password hashing using industry-standard algorithms, server-side firewalls and intrusion detection systems, and strict role-based access controls so that only authorised 777dk staff who need specific data to perform their job function can access it.
All 777dk staff who handle personal data undergo data privacy training and are bound by confidentiality obligations. In the event of a personal data breach that poses a risk to your rights and freedoms, 777dk will notify affected players within 72 hours of becoming aware of the breach, describing the nature of the breach, the data affected, and the steps we have taken to mitigate it.
256-bit Encryption
All sessions encrypted end-to-end in transit and at rest.
OTP Verification
Mobile OTP required for login and all sensitive account changes.
9. Third-Party Links and Game Providers
The 777dk Platform hosts games supplied by third-party game studios including Pragmatic Play, Evolution Gaming, Spribe, Ezugi, and others. While these games are embedded within the 777dk interface, game providers may operate their own servers and may collect certain technical session data (such as round IDs, game outcomes, and session durations) under their own data processing agreements with 777dk. These providers do not independently access your name, mobile number, payment details, or any identity data held by 777dk.
777dk is not responsible for the privacy practices of third-party game studios or payment providers beyond the contractual safeguards described in this Policy. If you have concerns about how a specific game provider handles data during a live game session, we recommend reviewing that provider's own published privacy documentation.
10. Minors and Age Restrictions
The 777dk Platform is strictly intended for persons aged 21 and above. We do not knowingly collect personal data from individuals under the age of 21. Age verification is a mandatory step during account registration and is enforced through our KYC process, which requires submission of a valid Bangladesh National Identity Card. Players who are found to be under 21 following registration will have their accounts immediately closed and any data collected will be deleted within 30 days, except where retention is required by AML or fraud-prevention regulations.
11. Changes to This Privacy Policy
777dk reviews and updates this Privacy Policy periodically to reflect changes in our data practices, legal requirements, or Platform features. When material changes are made, we will provide notice to registered players by posting a prominent update notice on the Platform or by sending a notification to the registered mobile number.
The revised Policy will take effect on the date stated in the notice. Your continued use of the Platform after the effective date of any update constitutes your acceptance of the revised Privacy Policy. We recommend bookmarking this page and reviewing it at the start of each cricket season when promotional data activities may change.
12. Contact Our Data Protection Team
If you have any questions about this Privacy Policy, wish to exercise any of your data rights, or want to report a privacy concern, please contact the 777dk data protection team at [email protected]. Please include "Privacy Request" in your subject line along with your registered mobile number so we can locate your account promptly. We aim to acknowledge all privacy-related enquiries within 24 hours and to provide a substantive response within 14 business days.
All privacy correspondence is handled with the utmost confidentiality. 777dk does not share complaint or enquiry details with any third party unless disclosure is required by law. Our data protection team is available Monday to Sunday and operates on Bangladesh Standard Time (BST, UTC+6).
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